Survey Terms & Conditions

Terms & Conditions

Virgin Hotels “Virgin Hotels NYC Survey” Official Rules



  1. Eligibility: To enter the Virgin Hotels “Stay Virgin Hotels” Sweepstakes (the “Sweepstakes”), you must be at least 21 years of age and a U.S. resident (excluding residents of Rhode Island, Puerto Rico, Guam, the Virgin Islands and other United States territories).  Void elsewhere and where prohibited. Employees, officers and directors of Virgin Hotels (“Sponsor”), its parents, subsidiaries, affiliates, franchisees, advertising and promotion agencies, and anyone involved in the production or administration of the Sweepstakes, and any member of the immediate family (defined as parent, child, spouse or sibling; whether biological, adopted, step or in-law) or household (whether related or not) of any such persons, are not eligible. The Sweepstakes is subject to all applicable laws and regulations. Entry begins at 12:00 a.m. Central Time (“CT”) on October 10, 2022 and ends at 11:59 p.m. CT on October 31, 2022 (the “Entry Period”).


  1. How to enter: No purchase is necessary.  During the Entry Period, each entrant must either (i) complete the KNOW survey provided by Virgin Hotels and provide a valid email address, or (ii) mail via U.S. mail an entry including a U.S. mailing address and email address to Virgin Hotels, 3390 Mary Street, Suite 218, Miami, FL 33133, US (an “Entry”). By entering Sweepstakes, you agree to be bound by these Official Rules including the decisions of the Sponsors in all matters relating to this Sweepstakes.
  2. Entry Content Guidelines: Each Sweepstakes Entry must be in English or it will be disqualified.
  3. General Entry Conditions. Limit one (1) Entry per person. Entries will not be acknowledged or returned. All Entries must be received by the end of the Entry Period. Proof of transmission is not proof of receipt. Sponsor’s computer is the official timekeeping device for the Sweepstakes. Entries must not transmit anything that contains viruses or anything else that is harmful to any computer. No responsibility is assumed for late or misdirected entries, or any failure or unavailability of hardware, software, electronic communications, or Internet uploading or other connections. Sponsor is not responsible for any changes or effects caused to your mobile device or computer system as a result of submitting an Entry.
  4. Drawing and Winner Notification: A total of one Entry will be selected at random, but subject to Sponsor’s approval (in its sole discretion), as the Grand Prize Winner from all eligible Entries during the Entry Period. The drawings will be conducted on or about November 15, 2022. The Grand Prize Winner will be notified via the email address which he/she entered upon completion of the survey to which he/she must respond and provide his/her full name, street address, and date of birth within seven (7) days of the initial notification attempt (regardless of when potential winner actually receives such notification).  Thereafter, Sponsor will send potential Grand Prize Winner by mail or email (in Sponsor’s sole discretion) an Affidavit of Eligibility and Liability/Publicity Release and Waiver (“Prize Claim Forms”).  The Publicity Release and Waiver shall not apply to residents of Tennessee. Sponsor shall have no liability for any attempted winner notification that is lost, intercepted or not received by a potential winner for any reason. In order to be verified as the prize winner and be awarded the prize, the potential winner must (where legal) complete, sign, have notarized and return all Prize Claim Forms within seven (7) days of the send date of such Prize Claim Forms or such potential winner will be disqualified and the prize will be forfeited.  If a potential winner does not respond within seven (7) days after the first notification attempt, or if a potential winner fails to return the completed Prize Claim Forms as directed and within the time frame required, or if the prize or prize notification is returned as unclaimed or undeliverable to such potential winner, then such potential winner may be disqualified and an alternate winner may be selected. If any potential winner is found to be ineligible, or if he or she has not complied with these Official Rules or declines a prize for any reason prior to award, such potential winner will be disqualified and an alternate winner may be selected. Sponsor will make up to three attempts to select, notify and verify a winner, and if after a third attempt to verify a winner the prize remains unclaimed, the unclaimed prize may not be awarded.
  5. Prize/Odds: One (1) prize is available: One “3 Night Stay” valid for up to two (2) years for the winner and one guest at Virgin Hotels New York City (VHNYC) not inclusive of airfare and ground transportation. Approximate retail value of prize (“ARV”): $1,185 [Based on $395/night x 3 nights]. For purposes hereof, “3-night stay” shall mean three (3) Nights’ standard double occupancy hotel accommodations at VHNYC.  Any unused portion of prize will not be awarded or redeemed for cash value.  If actual value of trip is less than estimated ARV, the difference will not be awarded.  Winner is responsible for travel to/from New York.  Winner is responsible for taxes on prize. The prize is valid for two years from the date of issue.

Sweepstakes prize cannot be substituted, transferred or exchanged for cash value. Attendance must be taken on dates specified by Sponsor or prize shall be forfeited and Sponsor will have no further obligation to such winner. Sponsor reserves right to change dates. Guests, except residents of Tennessee, will be required to sign a liability/publicity release prior to stay at VHNYC. Guest must be of 21 years of age or older. All meals, tips, gratuities, entertainment, hotel incidentals and damages, taxes and all other costs associated with prize acceptance and use not specified herein as being included in the Sweepstakes prize, are the sole responsibility of the winner. Winner must have all necessary photo ID, passports and/or other documents necessary for stay at the hotel. Winner must provide a valid credit card upon check in to hotel to cover any incidentals and damages.

Odds of winning depend on the number of eligible entries received.

  1. Use of Winner’s Identity: To the extent allowed by applicable law (and except for residents of Tennessee), acceptance of a prize constitutes winner’s permission for Sponsor to use winner’s name, photograph, likeness, voice, biographical information, statements and address (city and state and country) for advertising and/or publicity purposes worldwide and in all forms of media now known or hereafter developed, in perpetuity (or for as long as allowed under applicable law), without further compensation except where prohibited by law.
  2. Disqualification/Modification/Termination Provisions: Sponsor reserves the right in its sole discretion to disqualify from this Sweepstakes and any other promotions offered by Sponsor, any individual who is found to be tampering with the entry process or the operation of the Sweepstakes, to be acting in violation of these Official Rules, or to be acting in an unsportsmanlike or disruptive manner, or with the intent to disrupt or undermine the legitimate operation of the Sweepstakes, or to annoy, abuse, threaten or harass any other person. No mechanically reproduced, illegible, incomplete, forged, software-generated or other automated multiple entries will be accepted.

Sponsor reserves the right to modify, extend, suspend, or terminate the Sweepstakes, in whole or in part, if it determines, in its sole discretion, that the Sweepstakes is technically impaired or corrupted or that fraud or technical problems, failures or malfunctions or other unintended circumstances have impaired the integrity, administration, security, proper play and/or feasibility of the Sweepstakes as contemplated herein. If the Sweepstakes is terminated before the designated end date, Sponsor will (if possible) select winner in a random drawing from all eligible, non-suspect Entries unaffected by the problem resulting in termination. Inclusion in such drawing shall be each entrant’s sole and exclusive remedy in such circumstances.

  1. Legal: By entering the Sweepstakes, you agree, to the extent allowed by applicable law, that (i) any and all disputes, claims, and causes of action arising out of or in connection with the Sweepstakes, or any prize awarded, shall be resolved individually without resort to any form of class action; (ii) any claims, judgments and awards shall be limited to reasonable and actual out-of-pocket costs incurred, including costs associated with entering the Sweepstakes, but in no event attorneys’ fees; and (iii) under no circumstances will any entrant be permitted to obtain any award for, and entrant hereby waives all rights to claim, punitive, incidental, indirect or consequential damages and any and all rights to have damages multiplied or otherwise increased and any other damages, other than damages for reasonable and actual out-of-pocket expenses.

These rules and any disputes relating hereto are governed by the internal laws of the State of Florida, USA, without regard to principles of conflicts of laws, and by entering you consent to the exclusive jurisdiction of the state and federal courts in Florida, USA.

If any provision(s) of these Official Rules are held to be invalid or unenforceable, all remaining provisions hereof will remain in full force and effect.

  1. Release of Liability: By entering the Sweepstakes, each entrant agrees to release and hold harmless Sponsor, its parent, affiliate and subsidiary companies, and advertising and promotion agencies, and any other entities involved in the development, implementation, administration and fulfillment of this Sweepstakes, and each of their respective directors, officers, employees and assigns (collectively, the “Released Parties”) from and against any and all costs, injuries, losses or damages of any kind, including, without limitation, death and bodily injury, due in whole or in part, directly or indirectly, from participation in the Sweepstake or any Sweepstake-related activity, or from entrants’ acceptance, receipt, possession and/or use or misuse of any prize (including any travel or activity-related thereto). Released Parties are not responsible for lost, late, misdirected, delayed, inaccurate, illegible, garbled, stolen or incomplete entries or entries not received for any reason or for electronic transmission errors resulting in omission, interruption, deletion, defect, delay in operations or transmission, theft or destruction or unauthorized access to or alterations of entry materials, or for technical, network, telephone equipment, electronic, computer, hardware or software malfunctions or limitations of any kind, or inaccurate transmissions of or failure to receive entry information by Sponsor on account of technical problems or traffic congestion on the Internet or at any website, social media site, or any combination thereof or for any other errors or difficulties of any kind whether human, mechanical, electronic, computer, network, typographical, printing or otherwise relating to or in connection with the Sweepstakes, including, without limitation, errors or difficulties which may occur in connection with the administration of the Sweepstakes, the processing of or voting on Entries, the announcement of the prizes, the incorrect uploading of any Entry or in any Sweepstakes-related materials. Released Parties are also not responsible for any incorrect or inaccurate information, whether caused by site users, tampering, hacking, or by any equipment or programming associated with or utilized in the Sweepstakes. Released Parties are not responsible for injury or damage to any person’s computer related to or resulting from participating in this Sweepstakes or downloading materials from or use of the third party sites, social media sites or any websites. Persons who tamper with or abuse any aspect of the Sweepstakes or third party social media sites associated with the Sweepstakes, who act in an unsportsmanlike or disruptive manner or who are in violation of these Official Rules, as solely determined by Sponsor, will be disqualified and all associated Entries will be void. Caution: Any attempt by an individual to deliberately damage any website or undermine the legitimate operation of the Sweepstakes is a violation of criminal and civil laws and should such an attempt be made, Sponsor reserves the right to seek damages and other remedies (including attorneys’ fees) from any such individual to the fullest extent of the law.
  2. Privacy: Any information you submit is subject to Sponsor’s privacy policy posted at
  3. Winner’s Name: To request the winner’s name, please email and with the request “Winner’s name Stay Virgin Hotels Sweepstakes” by November 30, 2022.
  4. Sponsor: The Sponsor of the Sweepstakes is Virgin Hotels, 3390 Mary Street, Suite 218, Miami, FL 33133, US.