Skip to main content

Entertainment Travel FAQ

Transient Group Entertainment Contact

Nora Healy
Entertainment Sales Manager 
Virgin Hotels Dallas


  • Is there a private entrance available for Entertainment VIPs? Yes
  • Is there a private elevator available for Entertainment VIPs? Yes, guest and service elevators
  • Does the hotel have 24hr room service? Yes, we are running room service from 7am – 10pm daily.
  • Is Butler Service available? No
  • Main Bar closing time/would you extend hours at client’s request? Yes, depending on requested time of closing.
  • Do the windows open? No
  • Does the hotel have balconies? Yes, only specific suites (Grand Chamber King Suite, Penthouse Suite and Richard’s Flat)
  • Does the hotel have a fitness room? Yes, complimentary and accessible 24/7 with room key.
  • Does the hotel have a sauna? No
  • Does the hotel have a spa? No 
  • Does the hotel have an outdoor or indoor pool? Yes, outdoor only.
  • Temperature of the pool? 84 degrees Fahrenheit
  • How many Suites in the hotel? 20
  • How many King bedded rooms? 188
  • How many Double/Double rooms? 60
  • Does the hotel have connecting or lock off rooms? 30
  • Is there a Concierge Floor at the hotel? No
  • Does the hotel offer Private Villas or Residences? No
  • Hotel Restaurant & Bar? Commons Club , The Pool Club , & Funny Library Coffee Shop
  • Is the hotel non-smoking? If so, is there smoking fee? Non-smoking hotel, fee starts at $250, depending on smoke damage.
  • Is the hotel pet friendly, deposit fee and how many pounds? Yes, no fee pet fee and all sizes welcomed.
  • Does the hotel offer free wifi for Entertainment Groups? Yes
  • Does the hotel offer free wifi for Transient Entertainment Guests? Yes
  • Is there bus parking? If not, please provide nearest options. Off-site bus parking at the Dallas Maverick lot for $150/night per bus. This lot offers complimentary 24 -hour security and is located only 0.7 miles from hotel. We do have on-site parking for $300/night per bus, but this is limited to 2 busses and is based on availability.

Please provide names/distances to local entertainment venues:

  • 1.1 miles from American Airlines Center
  • 1.3 miles from House of Blues
  • 3.6 miles from Majestic Theatre
  • 3.6 miles from Bomb Factory
  • 6.0 miles from Dos Equis Pavillion (formerly Gexa Pavillion)
  • 11.7 miles from Addison Improv Comedy Club
  • 14.1 miles from Verizon Theatre
  • 18.5 miles from Global Life Park in Arlington
  • 19.8 miles from AT&T Stadium (home of the Dallas Cowboys)
  • 24.4 miles from Curtis Culwell Center
  • Last Renovation (Rooms)? 2019, new build
  • Next Scheduled Renovation (Rooms)? Not at this time
  • Last Renovation of Public Spaces? (please specify areas) 2019, new build
  • Construction in or nearby the hotel?  Not within hotel however there is construction across the street (we can block the group on opposite side of the hotel)
Book Now