Entertainment Travel FAQ

HOTEL FEATURES

• Is there a private entrance available for Entertainment VIPs? Yes
• Is there a private elevator available for Entertainment VIPs? Yes, guest and service elevators
• Does the hotel have 24hr room service? Yes, we are running room service from 7am – 10pm daily.
• Is Butler Service available? No
• Main Bar closing time/would you extend hours at client’s request? Yes, depending on requested time of closing.
• Do the windows open? No
• Does the hotel have balconies? Yes, only specific suites (Grand Chamber King Suite, Penthouse Suite and Richard’s Flat)
• Does the hotel have a fitness room? Yes, complimentary and accessible 24/7 with room key.
• Does the hotel have a sauna? No
• Does the hotel have a spa? No 
• Does the hotel have an outdoor or indoor pool? Yes, outdoor only.
• Temperature of the pool? 84 degrees Fahrenheit
• How many Suites in the hotel? 20
• How many King bedded rooms? 188
• How many Double/Double rooms? 60
• Does the hotel have connecting or lock off rooms? 30
• Is there a Concierge Floor at the hotel? No
• Does the hotel offer Private Villas or Residences? No
• Hotel Restaurant & Bar? Commons Club , The Pool Club , & Funny Library Coffee Shop
• Is the hotel non-smoking? If so, is there smoking fee? Non-smoking hotel, fee starts at $250, depending on smoke damage.
• Is the hotel pet friendly, deposit fee and how many pounds? Yes, no fee pet fee and all sizes welcomed.
• Does the hotel offer free wifi for Entertainment Groups? Yes
• Does the hotel offer free wifi for Transient Entertainment Guests? Yes
• Is there bus parking? If not, please provide nearest options. Off-site bus parking at the Dallas Maverick lot for $150/night per bus. This lot offers complimentary 24 -hour security and is located only 0.7 miles from hotel. We do have on-site parking for $300/night per bus, but this is limited to 2 busses and is based on availability.

Please provide names/distances to local entertainment venues:

• 1.1 miles from American Airlines Center
• 1.3 miles from House of Blues
• 3.6 miles from Majestic Theatre
• 3.6 miles from Bomb Factory
• 6.0 miles from Dos Equis Pavillion (formerly Gexa Pavillion)
• 11.7 miles from Addison Improv Comedy Club
• 14.1 miles from Verizon Theatre
• 18.5 miles from Global Life Park in Arlington
• 19.8 miles from AT&T Stadium (home of the Dallas Cowboys)
• 24.4 miles from Curtis Culwell Center
  

• Last Renovation (Rooms)? 2019, new build
• Next Scheduled Renovation (Rooms)? Not at this time
• Last Renovation of Public Spaces? (please specify areas) 2019, new build
• Construction in or nearby the hotel?  Not within hotel however there is construction across the street (we can block the group on opposite side of the hotel)