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Entertainment Travel FAQ

Transient Group Entertainment Contact

Lindsey Shook
Entertainment Sales Manager 
Virgin Hotels Dallas

Hotel Features

Is there a private entrance available for Entertainment VIPs?


Is there a private elevator available for Entertainment VIPs?

Yes, guest and service elevators.

Does the hotel have 24hr room service?

Yes, we are running room service from 7am – 10pm daily.

Is Butler Service available?


Main Bar closing time/would you extend hours at client’s request?

Yes, depending on requested time of closing.

Do the windows open?


Does the hotel have balconies?

Yes, only specific suites (Grand Chamber King Suite, Penthouse Suite and Richard’s Flat).

Does the hotel have a fitness room?

Yes, complimentary and accessible 24/7 with room key.

Does the hotel have a sauna?


Does the hotel have a spa?


Does the hotel have an outdoor or indoor pool?

Yes, outdoor only.

Temperature of the pool?

84 degrees Fahrenheit.

How many Suites in the hotel?


How many King bedded rooms?


How many Double/Double rooms?


Does the hotel have connecting or lock off rooms?

Yes, 30. 

Is there a Concierge Floor at the hotel?


Does the hotel offer Private Villas or Residences?


Hotel Restaurant & Bar?

Is the hotel non-smoking? If so, is there smoking fee?

Non-smoking hotel, fee starts at $250, depending on smoke damage.

Is the hotel pet friendly, deposit fee and how many pounds?

Yes, no fee pet fee and all sizes welcomed.

Does the hotel offer free wifi for Entertainment Groups?


Does the hotel offer free wifi for Transient Entertainment Guests?


Is there bus parking? If not, please provide nearest options.

Off-site bus parking at the Dallas Maverick lot for $150/night per bus. This lot offers complimentary 24 -hour security and is located only 0.7 miles from hotel. We do have on-site parking for $300/night per bus, but this is limited to 2 busses and is based on availability.

Please provide names/distances to local entertainment venues:

1.1 miles from American Airlines Center
1.3 miles from House of Blues
3.6 miles from Majestic Theatre
3.6 miles from Bomb Factory
6.0 miles from Dos Equis Pavillion (formerly Gexa Pavillion)
11.7 miles from Addison Improv Comedy Club
14.1 miles from Verizon Theatre
18.5 miles from Global Life Park in Arlington
19.8 miles from AT&T Stadium (home of the Dallas Cowboys)
24.4 miles from Curtis Culwell Center

Last Renovation (Rooms)?

 2019, new build.

Next Scheduled Renovation (Rooms)?

Not at this time.

Last Renovation of Public Spaces? (please specify areas)

2019, new build.

Construction in or nearby the hotel?

Not within hotel however there is construction across the street (we can block the group on opposite side of the hotel).

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