
Meet Lucy™
Your Personal Comfort Assistant The Virgin Hotels App
Get her FREE in your App Store
Available Now For Mobile Devices & Soon For Tablets.
Lucy Makes Things Happen for a Contactless Stay
Check in right from the app, which is also your room key.
And when you get here, ask for anything – extra pillows, laundry pick-ups, turndown service, room service, valet – she’ll make it happen without you having to talk to anyone. Now exclusively available when you join The Know, Virgin Hotels loyalty and preferences program.
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She Lets You Check Into Your Room
Just like checking into your own airplane seat, but way more exciting and luxurious.
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She’s Your Room Key
After you check in to your stay on your way to the hotel, use Lucy as your room key.
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She Controls The Lights
Don't bother with all the switches. Control your room lights from your mobile device.
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She Controls The Thermostat
No need to get out of bed to adjust the heat or AC. Lucy's got your sensitive parts covered.
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She Orders Room Service
Browse the menu and order with a few taps. Whether it's a late night snack or extra pillows, Lucy's got your back.
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She Knows The Town
Lucy is in with some of the most in-the-know locals, foodies, and socialites around. She'll help put that "Where should we go for dinner?" question to bed.