IT’S MORE REWARDING TO STAY IN THE KNOW
“Membership Without Dues.” That’s the feeling you get when you join The Know. That means Room Upgrades, the best Rate Discounts and special Daily Offers and Events throughout the hotel and in Commons Club when you book directly with Virgin Hotels. You’ll also have exclusive access to the daily The Spirit Hour, when cocktails are on us. The more you let us Know, the more we can pander to your every desire and Personalize Your Stay so Everyone Leaves Feeling Better. Maybe that means a mini- fridge stocked with your favorite sips. Or the perfect pillow to match your sleep style. Or treats for your fur baby. Plus, enjoy a Contactless Stay. Zoom past the front desk by picking your own chamber through our app Lucy, use your smart phone to open the door to your chamber and so much more.
Stay in The Know, you know you want to.

Know Members get the best room rates when they book direct.

Room Upgrades are all yours free of charge, when available and booked directly.

Tell us what you like, and we’ll personalize your stay all the way when you book direct.
Telling Tales FROM KNOW MEMBERS

@virginhotelschi you’ve outdone yourself.
– @rdklove

Whenever I return to @virginhotelschi, there is always a nice surprise waiting for me as a member of The Know!
– @tophersterling

We spent last #Sundaynight at our favourite hotel, @virginhtoelschi. Tbh I’ve never had a fave hotel before, but it’s stuff like this (plus free cocktails during the guest social hour!) that keeps us coming back!
– @cindervampirella

Got to love the #virginhotels Chicago team. Surprise & delight. & Some nice walnuts to balance the sugar rush.
– @marywruns