The Know

IT’S MORE REWARDING TO STAY IN THE KNOW

That means Room Upgrades, the best Rates and special Daily Offers and Events throughout the hotel and in Commons Club when you book directly with Virgin Hotels. You’ll also have exclusive access to the daily The Spirit Hour* when cocktails are on us. The more you let us Know, the more we can pander to your every desire and Personalize Your Stay. Maybe that means a mini- fridge stocked with your favorite sips. Or the perfect pillow to match your sleep style. Or treats for your fur baby. Plus, enjoy a Contactless Stay and zoom past the front desk by checking in and using your smart phone to open the door to your chamber, all through the exclusive use of our app Lucy.

Stay in The Know, you know you want to.

Join Now

Best Rates
BEST RATES

Know Members get the best room rates when they book direct.

LEVEL UP

Room Upgrades are all yours free of charge, when available and booked directly.

Your Way
YOUR WAY

Tell us what you like, and we’ll personalize your stay all the way when you book direct.


Telling Tales FROM KNOW MEMBERS

Perks of being a member of The Know at Virgin Hotels

@virginhotelschi you’ve outdone yourself.

– @rdklove

Perks of being a Know Member at Virgin Hotels

Whenever I return to @virginhotelschi, there is always a nice surprise waiting for me as a member of The Know!

– @tophersterling

Guest testament to The Know loyalty program

We spent last #Sundaynight at our favourite hotel, @virginhtoelschi. Tbh I’ve never had a fave hotel before, but it’s stuff like this (plus free cocktails during the guest social hour!) that keeps us coming back!

– @cindervampirella

Perks of being a Know member at Virgin Hotels

Got to love the #virginhotels Chicago team. Surprise & delight. & Some nice walnuts to balance the sugar rush.

– @marywruns

Virgin Hotels Las Vegas does not participate in The Spirit Hour*