Meet Lucy™

Your Personal Comfort Assistant The Virgin Hotels App

Get her FREE in your App Store
Available Now For Mobile Devices & Soon For Tablets.

Ask for anything – extra pillows, laundry pick-ups, turndown service, valet – she’ll make it happen without you having to talk to anyone.

She Controls The Thermostat

No need to get out of bed to adjust the heat or AC. Lucy's got your sensitive parts covered.
She Orders Room Service

Browse the menu and order with a few taps. Order while you're out and come back to find a meal waiting for you.
She Books Your Stay

Lucy has a space just for you. Reserve your chamber, adjust your booking, check in, and check out all with Lucy at your side. Or in your pocket.
She Keeps You In The Loop

Lucy puts all of your hotel staff messages, happenings, and news all in one place, so you're always in the loop.
She Knows The Town

Lucy is in with some of the most in-the-know locals, foodies, and socialites around. She'll help put that "Where should we go for dinner?" question to bed.
She Gets People Talking

Lucy gives you special access to the Virgin Hotels chat board, where you can get recommendations from other guests, meet up, or make a new contact.