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Entertainment Travel Partner FAQ

Entertainment Contact (Transient & Group) | 312-940-4400


  • Is there a private entrance available for Entertainment VIPs? Yes
  • Is there a private elevator available for Entertainment VIPs? Yes, guest and service elevators
  • Does the hotel have 24hr room service? Yes, we are running room service from 7:30am – 11pm daily.
  • Is Butler Service available? No
  • Main Bar closing time/would you extend hours at client’s request? Yes, depending on requested time of closing.
  • Do the windows open? No
  • Does the hotel have balconies? No
  • Does the hotel have a fitness room? Yes, complimentary and accessible 24/7 with room key.
  • Does the hotel have a sauna? No
  • Does the hotel have a spa? No
  • Does the hotel have an outdoor or indoor pool? No
  • How many Suites in the hotel? 40
  • How many King bedded rooms? 184
  • How many Double/Double rooms? 24
  • Does the hotel have connecting or lock off rooms? Yes
  • Is there a Concierge Floor at the hotel? No
  • Does the hotel offer Private Villas or Residences? No
  • Hotel Restaurant & Bar? Miss Ricky’s & Cerise Rooftop
  • Is the hotel non-smoking? If so, is there smoking fee? Non-smoking hotel, fee starts at $250, depending on smoke damage.
  • Is the hotel pet friendly, deposit fee and how many pounds? Yes, no fee pet fee and all sizes welcomed.
  • Does the hotel offer free wifi for Entertainment Groups? Yes
  • Does the hotel offer free wifi for Transient Entertainment Guests? Yes
  • Is there bus parking? If not, please provide nearest options. Yes

Please provide names/distances to local entertainment venues:

  • 0.1 miles from Chicago Theatre
  • 2 miles from Soldier Field
  • 0.2 miles from Goodman Theatre
  • 0.4 miles from Cadillac Palace Theatre
  • 0.3 miles from Harris Theater for Music and Dance
  • 0.3 miles from Millennium Park
  • 0.3 miles from Chicago House of Blues
  • 2.2 miles from Huntington Bank Pavilion at North
  • 1.2 miles from Navy Pier
  • 3.1 miles from Arie Crown
  • 2.4 miles from Wintrust Arena
  • Last Renovation (Rooms)? 2015, new build
  • Next Scheduled Renovation (Rooms)? Not at this time
  • Last Renovation of Public Spaces? (please specify areas) 2015, new build
  • Construction in or nearby the hotel?  Not at this time
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