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Entertainment Travel FAQ

Transient Group Entertainment Contact

Hotel Features

Is there a private entrance available for Entertainment VIPs?


Is there a private elevator available for Entertainment VIPs?

Yes, guest and service elevators.

Does the hotel have 24hr room service?

Yes, we are running room service from 7:30am – 11pm daily.

Is Butler Service available?


Main Bar closing time/would you extend hours at client’s request?

Yes, depending on requested time of closing.

Do the windows open?


Does the hotel have balconies?


Does the hotel have a fitness room?

Yes, complimentary and accessible 24/7 with room key.

Does the hotel have a sauna?


Does the hotel have a spa?


Does the hotel have an outdoor or indoor pool?


How many Suites in the hotel?


How many King bedded rooms?


How many Double/Double rooms?


Does the hotel have connecting or lock off rooms?


Is there a Concierge Floor at the hotel?


Does the hotel offer Private Villas or Residences?


Hotel Restaurant & Bar?

Is the hotel non-smoking? If so, is there smoking fee?

Non-smoking hotel, fee starts at $250, depending on smoke damage.

Is the hotel pet friendly, deposit fee and how many pounds?

Yes, no fee pet fee and all sizes welcomed.

Does the hotel offer free wifi for Entertainment Groups?


Does the hotel offer free wifi for Transient Entertainment Guests?


Is there bus parking? If not, please provide nearest options.

No, bus parking is available at McCormick Place starting at $37 per bus.

Please provide names/distances to local entertainment venues:

0.1 miles from Chicago Theatre
2 miles from Soldier Field
0.2 miles from Goodman Theatre
0.4 miles from Cadillac Palace Theatre
0.3 miles from Harris Theater for Music and Dance
0.3 miles from Millennium Park
0.3 miles from Chicago House of Blues
2.2 miles from Huntington Bank Pavilion at North
1.2 miles from Navy Pier
3.1 miles from Arie Crown
2.4 miles from Wintrust Arena

Last Renovation (Rooms)?

2015, new build.

Next Scheduled Renovation (Rooms)?

Not at this time.

Last Renovation of Public Spaces? (please specify areas)

2015, new build.

Construction in or nearby the hotel?

Not at this time. 

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