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Entertainment Travel Partner FAQ

Entertainment Contact (Transient & Group)
Cyrene Kurr | Associate Director of Sales Virgin Hotels New Orleans
[email protected] | 504-381-3541


  • Is there a private entrance available for Entertainment VIPs? Yes
  • Is there a private elevator available for Entertainment VIPs? Yes, service elevators
  • Does the hotel have 24hr room service? Yes, we are running room service from 7am – 2:30pm, 4pm - 9:30pm daily.
  • Is Butler Service available? No
  • Main Bar closing time/would you extend hours at client’s request? Yes, would need to be arranged in advance.
  • Do the windows open? No
  • Does the hotel have balconies? Yes, only specific suites (Balcony Chamber King Suite)
  • Does the hotel have a fitness room? Yes, complimentary and accessible 24/7 with room key.
  • Does the hotel have a sauna? No
  • Does the hotel have a spa? No
  • Does the hotel have an outdoor or indoor pool? Yes, outdoor only.
  • Temperature of the pool? 84 degrees Fahrenheit
  • How many Suites in the hotel? 11
  • How many King bedded rooms? 184
  • How many Double/Double rooms? 45
  • Does the hotel have connecting or lock off rooms? 5 lock off
  • Is there a Concierge Floor at the hotel? No
  • Does the hotel offer Private Villas or Residences? No
    Hotel Restaurant & Bar? Commons Club , The Pool Club & The Funny Library Coffee Shop
  • Is the hotel non-smoking? If so, is there smoking fee? Non-smoking hotel, fee starts at $1,000, depending on smoke damage.
  • Is the hotel pet friendly, deposit fee and how many pounds? Yes, no fee pet fee and all sizes welcomed. 2 pets maximum per guest room.
  • Does the hotel offer free wifi for Entertainment Groups? Yes
  • Does the hotel offer free wifi for Transient? yes
  • Entertainment Guests? Yes
  • Is there bus parking? If not, please provide nearest options. We do not have onsite bus parking, but have 2 options in close proximity to the hotel 

SP Plus Parking (7min, 0.7 miles)
1068 Calliope St, Magazine & Calliope - Crescent City Connection Lot
Contact: Jim Sultana
Tel: 504-525-5476, press 2


SP Plus Parking - BART Lot (4 minutes, 0.2 miles)
536 S. Rampart St. New Orleans
Contact: Deja Jackson
[email protected]

Please provide names/distances to local entertainment venues:

  • 0.1 miles from Civic Theatre
  • 0.5 miles from Mercedes Benz Superdome
  • 0.5 miles from Orpheum Theatre
  • 0.7 miles from House of Blues
  • 0.7 miles from Republic NOLA
  • 0.7 miles from Fillmore Theatre
  • 0.7 miles from Saenger Theatre
  • 0.8 miles from Smoothie King
  • 0.9 miles from Jazz Market
  • Last Renovation (Rooms)? Hotel opened September 2021, The hotel is a new build
  • Next Scheduled Renovation (Rooms)? Not at this time
  • Last Renovation of Public Spaces? (please specify areas) 2021, new build
  • Construction in or nearby the hotel?  No
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