The Know
When You're In The Know, You Know.
The Know is our personalized loyalty program.
Think free room upgrades. The best rates. Special offers. The more you let us know, the more we can cater to your every desire.
& you can join for free! So, let’s get to know each other…
It pays to be in The Know
As a member of our personalized loyalty program, you can expect:
- Room Upgrades
- Member-Only Rates
- Personalized Touches & Treats
- The Spirit Hour: Cocktails from 5-6PM
- Earn + Spend Virgin Points
Ready to rack up the rewards? Join for FREE!

From Suite Dreams to Serious Rewards
Love Virgin Hotels? The you're going to adore Virgin Red.
It's where you'll find epic rewards from Virgin and brands you love — think spontaneous breaks with serious style, cheeky upgrades and exclusive offers you won't find anywhere else.
If you're in The Know, you'll want to know about this: earn Virgin Points every time you stay the night, then redeem them for rewards with Virgin Red. Earn up to 5 points per $1 or 7 points per £1 on eligible nightly rates.*
Virgin Red Rewards Card
The key to more of what you love
Sink into a whole new world of rewards.
We’re clubbing together with Virgin Red, Virgin Atlantic and Virgin Voyages to land you more epic travel benefits - all on one credit card.
The new Virgin Red Rewards Card is your key to more amazing travel.*
*Subject to credit approval.
